disabled

Services available to disabled people

Facilities Available To Disabled People

Facilities available to disabled people – There are many facilities available to disabled people. The problem is, not everyone is aware of them, hence why I have written this blog. Today, I hope you find a facility that you weren’t aware of before and indeed benefit from it.

I will talk about Motability, Taxi card schemes, freedom passes and even Radar keys. Don’t worry if you are unfamiliar with any of these, you will understand more as I take you through them!

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Eurokey Project

Eurokey (similar to the Raday key)

The Eurokey Project is a facility similar to the Raday key. It enables physically impaired people to independently gain access to disabled sanitary facilities and facilities with a unit key (presumably) across Europe. At the time of writing this, there is currently a time frame of up to 8 weeks for orders to be processed.

Cost: Key – 23 Euros
Key with Locus Disabled Toilet Directory: 30 Euros (correct at the time of writing this). Please always check the website for an up-to-date price.

Eligibility

The key is only handed out to people who are dependent on disabled toilets.

The German severely disabled person’s pass is considered an entitlement if
• the mark: aG, B, H, or BL
• or the mark G and the GdB from 70 and upwards is included.

As soon as the severely disabled person’s pass or proof of entitlement is available or has been transmitted with the order, we will send you the invoice in advance.

The following are still entitled to subscribe:
  • severely/exceptionally handicapped;
  • Wheelchair user;
  • stoma carriers;
  • Blind woman;
  • severely disabled persons who are in need of assistance and may need an assistant;
  • multiple sclerosis,
  • Crohn’s disease,
  • Ulcerative colitis sufferers and
  • People with chronic bladder/bowel disease.

Medical proof is always considered sufficient if a disability cannot be proven otherwise. This applies in particular to persons from countries that do not have a comparable identification system. The European parking card for severely disabled persons can also be used as proof here.

Source: Euro WC key: CBF Darmstadt (cbf-da.de)

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Just Can’t Wait Toilet Card

Just can't wait card from bladder & bowel company

Just Can’t Wait Toilet Card is from the Bladder and Bowel Community. They use the universally acknowledged W.C. signage, giving you the benefit of discreet and clear communication for those moments when you just can’t wait to use the toilet.

The Just Can’t Wait card is now available to download to your phone.

Eligibility

No requirements, just a few questions.

Cost: FREE

Source: FREE Just Can’t Wait Toilet Card – Bladder & Bowel Community (bladderandbowel.org)

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Disabled Persons Railcard

Example of disabled rail card

Disabled Persons Railcard can save you a 1/3 off train travel for you and an adult companion. Average savings of up to £91. They are available digitally or as plastic cards.

Eligibility

If you are disabled or have a progressive medical condition you are eligible for the Disabled Persons Railcard if you:

  • in receipt of Personal Independence Payment (PIP) or Adult Disability Payment (ADP)
  • receive Disability Living Allowance (DLA) or Child Disability Payment (CDP) at either:
    • the higher or lower rate for the mobility component, or
    • the higher or middle rate for the care component
  •  visual impairment
  • hearing impairment
  • epilepsy
  • receive Attendance Allowance, Severe Disablement Allowance or Pension Age Disability Payment (PADP)
  • get War Pensioner’s Mobility Supplement
  • receive War or Service Disablement Pension for 80% or more disability
  • buy or lease a vehicle through the Motability scheme

Cost: 1 Year – £20 3 Years – £54

Source: Disabled Persons Railcard | Official Retailer | National Rail (disabledpersons-railcard.co.uk)

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Fuel Service

Fuel service app to get help when filling your car at a petrol station

The Fuel Service app provides disabled drivers with all they need to refuel their cars. FuelService tells you which nearby stations have assistants available who will refuel your car. You can also use fuelService by dialling our interactive voice service or by sending an SMS TXT message.

Cost: FREE

Source: fuelService – Helping disabled drivers refuel their cars

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Blue Badge

Blue Badges help people with disabilities or health conditions park closer to their destination. You can apply for a badge for yourself, on behalf of somebody else or an organisation that transports people that need a Blue Badge.

People who automatically get a Blue Badge

You automatically qualify for a Blue Badge if you are aged 3 or over and at least one of the following applies:

  • you are in receipt of the higher rate of the mobility component of the Disability Living Allowance (DLA)
  • receive a Personal Independence Payment (PIP) because you can’t walk more than 50 metres (a score of 8 points or more under the ‘moving around’ activity of the mobility component)
  • registered blind (severely sight impaired)
  • you receive a War Pensioners’ Mobility Supplement
  • received a lump sum benefit within tariff levels 1 to 8 of the Armed Forces and Reserve Forces (Compensation) Scheme and have been certified as having a permanent and substantial disability that causes inability to walk or very considerable difficulty in walking
  • you receive the mobility component of PIP and have obtained 10 points specifically for descriptor E under the ‘planning and following journeys’ activity, on the grounds that you are unable to undertake any journey because it would cause you overwhelming psychological distress
Eligibility

There are many other reasons you may be entitled to get a blue badge, please visit the website for a full breakdown and more information.

Cost: Individual councils charge different prices, please contact your local council for more information.

Source: Who can get a Blue Badge? – GOV.UK (www.gov.uk)

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Motability

White circle of petals next to the word Motability on a blue background

Motability is a scheme where you can exchange your qualifying mobility allowance for a brand-new car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair.

Eligibility

For a full list of benefits and more information about eligibility, please vist their website: Allowances and rates | Motability Scheme

Cost: Individual to each applicant

Source: Motability Scheme | Lease a car, WAV, scooter or wheelchair

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Disabled Persons Freedom Pass

Freedom Pass – The travel pass for disabled people allows free travel across London and free bus journeys nationally. A Disabled Freedom Pass is valid all day every day. London Councils fund all the journeys that are made at those times. Full details: Bus | London Councils

Eligibility

To be eligible for a disabled persons Freedom Pass:

  • Your sole or principal residence in London And

Cost: FREE

Source: Disabled persons Freedom Pass | London Councils

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Taxicard

Taxicard offers subsidised travel in licensed taxis and private hire vehicles to London residents with serious mobility impairments or who are severely sight impaired. It enables members who have difficulty in using buses, trains and tubes to get out and about.

Application details: Apply for Taxicard in your borough | London Councils

Eligibility

I haven’t been able to find any information regarding this on their website.

Cost: Again, I’ve no information. I believe the card is free and you just pay a subsidised taxi fare.

Source: Taxicard | London Councils

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Radar Key

Radar Key The National Key Scheme (NKS) offers disabled people independent access to locked public toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in most parts of the country.

Eligibility

None

Cost: £5.00 (price correct at time of writing this)

Source: The official and only genuine Radar Key – Disability Rights UK

Passport Services If You’re Disabled

There are free services and facilities to help you with your passport application if you’re disabled.

Source: Passport services – Gov.uk

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More Facilities

I haven’t gone into too much detail as each website explains things about each facility and there is no point boring you with repeating the information. I hope you have found something that helps you and you can benefit from. Of course, if you have any questions, do drop me a line and I will do my best to help you.

As I become aware of more facilities, I will add them to this list so keep checking back. If you know of a facility that can help disabled people, please leave a comment below.

Related Blogs

Blue Badge is Changing

Disabled Facilities: Do You Abuse Them? I Bet You Have!

If you would like to work with me don’t hesitate to Contact Me.

Cartoon strip about facilities for disabled people
Non-disabled person standing between two wheelchair users asking "what's wrong with you?"

When I’m Asked What’s Wrong With You?: Should I Take Offence?

When I’m Asked What’s Wrong With You?: Should I Take Offence? – As a disabled person myself and a full-time wheelchair user, I am often asked by complete strangers, “what is wrong with you?”. Some people take great offence at this, yet these same people bang on about how ignorant ableds are! Can ableds win?

What’s Wrong With You?

I was on holiday last year and I experienced good and bad attitudes from non-disabled people.

When I'm Asked What's Wrong With You?: Should I Take Offence? - Front of cruise ship with blue interior lights

The good side (in my opinion): It was at the end of a wonderful ’80s themed night aboard a ship I was cruising on with my family (read my review). We were finishing our drinks after dancing the night away to all the popular 80’s music when the lady sat at the next table asked me “do you mind me asking what is wrong with you?”. I replied, “no, of course not”. I genuinely didn’t mind.

I went on to explain how I was born with my disability Arthrogryposis, how this affects my daily life and how my husband is my carer etc. etc. She seemed genuinely interested and even asked more questions when she didn’t understand something. She was amazed when I spoke of the barriers disabled people face on a daily basis by society/buildings etc. I explained this was why I loved cruising, as it was one of the more accessible holidays available to me. She couldn’t understand why access wasn’t better.

I spoke for quite a while, not realising how passionate I had become explaining why I do the things I do and how my disability affects my outlook on life. So I wrapped things up and said goodnight.

The bad side: (again on our cruise, we (my family) had a great but tiring day at port this particular day. I was making my way back to my cabin and while in the lift alone, this lady got on at another floor and immediately starting complaining to me how sore her feet were and how she had walked and walked and walked the whole day. How she couldn’t wait to take her shoes off and rest her poor feet. Now maybe it was because I was tired but all I wanted to shout at her was “at least you bloody well have legs that you can use to walk and walk and walk!”.

Should I Get Offended?

Should I get offended? I suppose this question can’t really be answered with a simple yes or no. It boils down to the individual’s perception of they deem to be offensive, the same way as asking “did you find that joke funny?”. Each person has their own idea of what is funny, the same way as each individual find some things offensive while others do not. Me personally, I’m not offended if someone genuinely wants to know. But that’s the key for me if the person asking is genuine!

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Offend: To irritate, annoy, or anger; – Cause resentful displeasure in: – To affect (the sense, taste, etc.) disagreeably. – To hurt or cause pain to.

I kinda get it when disabled people say how rude and personal this is but, in all fairness, you can decide how personal your answer will be…..Can you not? I can’t help but feel that some disabled people want their cake and eat it. Some go on and on about how ableds are so uneducated and ignorant towards disability, yet when they take the time to ask you about it, you go all offended and say how rude of them?

When I'm Asked What's Wrong With You?:  Should I Take Offence?  -  Red no entry sign over a blue shaped wheelchair user

I love someone wanting to take time out of their day, holiday, shopping or whatever to ask me about my disability. I hope that I am contributing to helping people better understand disability (well mine anyway), so they may pass this on or prevent discrimination in the future.

Of course, I think it’s fairly easy to know if someone is being false or malicious in their questioning and yes, I totally agree they should not be entertained!

Disability Assumptions

One of the things I do get offended by is the fact my husband wears an artificial left leg and normally the first thing strangers assume is that he has been in the forces and lost his leg. They seem to forget that he may have been born with a disability. I mean, there is no other way to have an artificial limb, is there!!

The other is that I have polio. When I used to walk with my calipers, 90% of people (especially minicab drivers) always assumed I had polio. (Not sure if this was anything to do with a common charity box outside a lot of shops back then that was a young boy wearing one calliper on his leg). I would then have to correct them and explain what Arthrogryposis was 🙂

To me, assumptions are more offensive than just asking me “what’s wrong with you”. I am always happy to take the time to talk to anyone wishing to be educated.

Conclusion

If you want to know about my disability, I will always do my best to explain it to you, provided you are genuinely interested. I understand how difficult and uncomfortable it might be for some, to talk to disabled people. People are only human at the end of the day and are scared of “different”.

I saw a video some time ago where a wheelchair user (male) sat in a very popular area (can’t remember where now), sat with a cardboard sign saying people could ask him anything about his disability. I have often thought of doing this myself. I am intrigued as to what people would ask me.

In my opinion, disabled people who complain and give out about how rude ableds are for wanting to know about their disability don’t have the right to complain and moan about the same ableds of being ignorant or uneducated!

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White circle of petals next to the word Motability on a blue background

Disabled People: Brand New Car Every Three Years!

Disabled people: Brand New Car Every Three Years! The biggest misconception is that disabled people get a brand new car for free. Not true! The Motability Scheme helps disabled people in receipt of the higher rate mobility allowance by exchanging this allowance to lease a new affordable car, Wheelchair Accessible Vehicle, scooter or powered wheelchair.

Motability

In a nutshell, anyone in receipt of the higher rate mobility allowance (such as the Enhanced Rate of the Mobility Component of Personal Independence Payment or the Higher Rate Mobility Component of Disability Living Allowance) can use their mobility allowance to lease a car, scooter, powered wheelchair or Wheelchair Accessible Vehicle from Motability. The lease is normally for three years and five years for a WAV (Wheelchair Accessible Vehicle).

Motability’s standard lease takes care of running costs such as insurance for up to three named drivers (this doesn’t have to be you), servicing, maintenance, breakdown cover and tyre and windscreen repair and replacement. All you need to do is add fuel and go.

Misconception

I’ve had it said to me many many times that it must be so good getting a brand new car every couple of years for free! Yeah, I suppose it would be great but this is just not the case. The look on those people’s faces when I explain that’s not the case and I actually pay for my car on a monthly basis is a cross between shock and disbelief.

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The look on those people’s faces when I explain that’s not the case and I actually pay for my car on a monthly basis is a cross between shock and disbelief.

I give up the higher rate of my mobility component so I may have a car to allow me my independence, rather than having to depend on other people to get my medication, shopping etc. When my son was school age, I was able to take him and pick him up from school. This was paramount to me as he was being bullied at school and suffered terrible anxiety.

Ford Tourneo WAV - Disabled people:  Brand New Car Every Three Years!
Wheelchair Accessible Vehicle

I became a full-time wheelchair user many years ago, not being able to put my own electric wheelchair in our car and drive off somewhere, means I can longer go out on my own. Therefore I am now in the process of applying for WAV (I will write about my experience, once I have received my car).

Further Information

For a full breakdown of who is eligible, how to apply and more help, check out Motability’s website.

If you want me to blog about a specific subject, or just to say hi, please don’t hesitate to Contact Me.

Train speeding through a station

Wheelchair user travels on a train for 1st time!!

Wheelchair user travels on a train for 1st time – I travelled on a train but will I do it again!! – I have been a full-time wheelchair user for over 15 years and I have NEVER travelled on a train…..Why? Fear!! Fear of being crushed, fear of being trapped in the doors, fear of my wheels getting trapped in the gap, my list of fears were endless! That was until 2 days ago when I faced my fears and went riding on the trains with a lovely man called Alan (@AlansTweets).

I met Alan at Twickenham station, where we were to start our journey. I arrived early so I could take a look around inside, to familiarise myself. Not much to see really, just a few ticket machines and a ticket office, which was closed.

We took the lift down to the platform and asked a member of staff if we could have the ramp for the next train heading to Clapham Junction on the SWR (South Western Railways) line. Not a problem, the train arrived and we got on using the ramp without any incident whatsoever. I have to say, I was extremely surprised as to how much room was available for wheelchair users, both Alan and I (both wheelchair users) had more than enough room to park our chairs.

Wheelchair user travels on a train for 1st time!! - Alan and myself sat in our wheelchairs in the disabled spaces on the train.

During our journey, Alan spoke about his experiences and the pitfalls that can happen. He said, “The key is to stay calm and be polite but firm when dealing with mishaps”. Very good advise indeed! After all, you can’t expect to travel problem free ALL the time, thing are going to go wrong, that’s called life! But, if they do go wrong, just stay calm and deal with it the best you can.

Wheelchair user travels on a train for 1st time!! - Cazbarr sat on the platform in front of a parked train.

We arrived at Clapham Junction where we jumped onto the Underground. Now I hope I have our journey correct below, it was hard taking in all this wonderful new information at once. I was like a big kid taking in all the new sights/sounds etc around me. But I think our journey went something like this:

Twickenham > Clapham Junction – SWR
Underground – Clapham Junction > Waterloo
Underground – Waterloo > Westminister – We popped out to take a look at Big Ben
Underground – Westminister > Victoria
Victoria > Twickenham – SWR

I tried my best to remember everywhere we had been, take in the sights AND remember where & how I would travel in the future and ask for assistance.

I have to say I was not looking forward to travelling on the underground, this was my biggest fear. Crowds, pushing/shoving all the things we all know about the underground. But I have to say, (ok it was approx 2:30 pm) but the underground was pleasantly not as busy as I had expected it to be. Don’t think I would ever attempt to travel in rush hour.

Wheelchair user travels on a train for 1st time!! - Big Ben clock with scaffolding

We arrived at Westminister as I asked if it would be possible to see Big Ben. We went outside the station and low and behold, what was staring me in the face? Big Ben haha, I never realised it sat right outside the station. So, we didn’t have far to go.

My only memories of train travel/underground, was as a child when my Mum would take me to Great Ormand Street hospital and we would have to use those big, rusty, caged lifts where the doors had to be slammed shut and then the big iron gate door had to be slid across. Scary days really (for a toddler). My one attempt at train travel as a late teenager is not one I am going to go into but be assured it probably was the reason I never attempted it again until now!

We then travelled back to Victoria to get on SWR back to Twickenham. Again, no problems at all……..Until we reached Twickenham and no-one turned up with the ramp! I pressed the red button so someone would be alerted to our dilemma. We spoke with whom I believe was a guard, explained our situation and then this announcement came over the train: Link is to a video Alan made of our journey, this is the announcement: https://twitter.com/i/status/1238576905135296514

Well, you can imagine how upset we both were over this. I think Alan was going to email about this. It was unfortunate that this had to be the one lip in our whole journey. Everything went lovely and smooth without any problems and then that happened!!

Will I do it again? Damn right I will. I can’t thank Alan and wife enough for taking time out of their busy schedule to take me on the train and show me how easy it can actually be…..Thank you to both of you.

Any questions, why not drop me a line using my Contact Page.

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