Flying, toilets, disability! Not something airlines think of going together.
I’m due to travel on an aeroplane later in the year and one of my fears among many is what if I can’t use the toilet. My flight is 11 hours long, I can’t hold myself all that time! Ironically, another lady on Twitter is also flying in the near future and was asking if anyone knew how she could find the dimensions of the toilet on the type of plane she will be flying on. This gave me the perfect opportunity to find out how one would go about searching the dimensions of an aeroplane’s toilet.
I contacted the lady on Twitter and asked if I could help, she was pleased for any help. So I got in touch with the airline she was flying with on her behalf, via email and Facebook, I even contacted Boeing themselves. I’ve heard back from the airline saying they are in communications with the lady on Twitter. Unfortunately, it’s been confirmed that the airline does not have the information she requested, so the lady on Twitter is hoping cabin crew will take the dimensions and pass them on to her. I’ve heard nothing from Boeing. So far, trying to research this information is practically impossible. Doesn’t give me much hope for when I need the same info from whoever I’ll be flying with!
As disabled people are flying at present,
- Should information of this nature not be readily available?
- Why is it so difficult to obtain this kind of information directly from the airlines?
- Do airlines not have a dedicated department that could deal with these types of requests?
Something all airlines should be asking themselves and then answering publically.
Now we all understand the business concept of making money but when you are clearly making changes that exclude sections of society because of said business concept, surely this can be deemed as discrimination? So why, are these airlines allowed to not only continue this behaviour but actually make the situation worse? I’ll tell you why, because disabled people are more hassle than they are worth!!! Too much effort needs to go into getting disabled people onto the planes. Airlines are doing all they can to discourage disabled people from flying!!! Oh and it’s not just disabled people, large people also are affected. People who may need 2 seats instead of 1, who also wouldn’t be able to small toilets. So why is there not more public outrage?? I’m baffled!!
What a coincidence, as I’m typing this blog, the lady on Twitter has just got back to me saying she went into the airport and spoke with the airline there and got the information she needed. Why should she have had to have done that? Why could the airline give her the info over email?
See, being disabled cost time/money and effort to get the simplest of tasks accomplished!!!!