Disability Campaigns

Justice scales - showing how disabled people are excluded from public entities

Disability Campaigns

Disabled people have always had to fight for their basic right to access.  This has included the wheelchair space on buses.  Wheelchair space on trains, which I doubt will ever be solved due to people still leaving their luggage in this area and staff not enforcing the wheelchair space is kept clear!

Disabled people, unfortunately, will always have one issue or another to campaign for as abled-bodied people just do not understand the struggles we face on a daily basis!  Even when disabled people explain the issues, they are simply ignored or excused away.

If by campaigning I can change at least one thing for future disabled people, then I have done something positive.  I would love you to help me in my campaigns to hopefully make a difference for the future.

Current Campaigns

Campaign: 

  • To get hotels to offer “Family” accessible rooms available to disabled people
  • To enable disabled people to book accessible & family accessible rooms online via their website
  • To give correct & factual information & images regarding their accessibility

Family accessible rooms just don’t exist.  That’s right, nowhere offers them.  I messaged 10 mainstream hotel chains July 2021 and all of them said they do not offer family accessible rooms.  Well, from those that answered!

Some of them, however, claimed they were willing to put an extra bed in their accessible rooms to turn them into family rooms and where this was not possible, they would offer a second room for free but when I had to put this to the test, this was not the case.  Except for one hotel chain who did put in an extra bed.

This can mean an extortionate amount of money for a family having to book more than one room and what about families with small children where one of the parents need their partners help?  You wouldn’t leave two small children in a room by themselves.

At present, many hotel chains don’t have the facility to book accessible rooms via their website.  Many hotel, cruise companies, caravan parks etc require you to use a dedicated telephone number to make an accessible booking.  Many of these numbers are expensive to call, especially if you are phoning many different companies to find out availability.  As a rule, able-bodied holiday makers can go online, check out many different companies to check availability etc. and even book their chosen holiday all online with a few clicks.

Accessibility is probably the number one reason a disabled person would choose a particular holiday let.  If a website gives incorrect information it can mean that disabled person will arrive and find the property inaccessible!  I know as this has happened to me a couple of times.  My husband even telephoned the hotel to make sure but when we arrived, it was the complete opposite.

Equality Act 2010

Who has responsibilities?

The Act applies to all service providers and those providing goods and facilities in Great Britain. This includes, for example, those providing information,
advice and day care or running leisure centre facilities. It applies to all your services, whether or not a charge is made for them. It also applies to private clubs and other associations with 25 or more members which have rules about membership and select their members.

What is direct disability discrimination? (changed)

Direct discrimination occurs where, because of disability, a person receives worse treatment than someone who does not have a disability. This provision is intended to stop people being denied a service, or receiving a worse service, because of prejudice.

What has changed?

Previously, direct disability discrimination was only unlawful when it happened in relation to work.  The previous law did protect disabled customers from prejudicial discrimination in practice, but in a different way. The Equality Act 2010 means the ban on direct discrimination will now apply in other
areas, such as access to goods and services.

How can you help?

  • Email your local MP
  • Email hotels if you have been unable to book a family accessible room and their lack of facilities

So, as you can see, many hotels, (if not all) are seriously in breach of the Equality Act 2010.  This is why it is paramount that we get hotels to pull their socks up and stop discriminating against disabled people!

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